Effective Date: September 2024
MACKAY Heating & Cooling respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website.
Who we are
Suggested text: Our website address is: https://mackayheating.ca/
1. Information We Collect
We may collect personal information you voluntarily provide, such as your name, email address, phone number, and service request details when you fill out forms or contact us directly. Additionally, we may collect non-personal data automatically, such as browser type, IP address, and site usage, to improve our website functionality and services.
2. How We Use Your Information
The information collected may be used to:
- Ensure compliance with legal requirements and prevent fraudulent activities.
- Respond to inquiries and provide services.
- Improve our website and services.
- Communicate updates, promotional offers, or other information relevant to our services (with your consent).
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted third-party service providers who assist in operating our website and conducting our business, as long as these parties agree to keep this information confidential.
4. Data Security
We implement appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission is entirely secure, so we cannot guarantee the absolute security of your data.
5. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance user experience, analyze traffic, and personalize content. You can manage cookie preferences through your browser settings; however, disabling cookies may affect certain website features.
6. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies before providing any personal information.
7. Your Rights
You have the right to:
- Access, update, or delete your personal information.
- Withdraw consent for marketing communications at any time.
- Request information on how your data is used.
To exercise these rights, please contact us using the information provided below.
8. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly to stay informed.
9. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
MACKAY Heating & Cooling
Email: info@mackayheating.ca
Phone: (905) 688-1849
Address: 2517 First Street Louth, St. Catharines, ON L2R 6P7
By using our website, you agree to the terms outlined in this Privacy Policy.